Privacy policy

Carousel Marketing provides the processing and administration of promotional claims on behalf of Bosch Thermotechnology Ltd (Worcester Bosch).  This includes the provision and management of the Worcester Promotions website (

1. Incorporation of Privacy Policy

1.1 Carousel Marketing and its associated companies (‘Carousel Marketing’) are committed to ensuring that your privacy is protected and Carousel Marketing is compliant with the Data Protection Act 1998 and the General Data Protection Regulations (EU) 2016/679 (GDPR). This privacy policy (‘Privacy Policy’) explains how Carousel Marketing uses the information Carousel Marketing collects about you and the procedures that Carousel Marketing has in place to safeguard your privacy.

1.2 By using the Worcester Promotions website  (‘Website’), Carousel Marketing is able to use the information it collects about you as a legitimate interest as defined in the GDPR. If you do not agree with the terms and conditions set out in this Privacy Policy, please ask us to delete all information held and do not continue to use the Website. Such requests can be made to Mark McKeever, Director, Carousel Marketing,

1.3 For the purpose of the Data Protection Act 1998 and GDPR, the data controller is Carousel Marketing.

2. The information Carousel Marketing collects and how Carousel Marketing uses it

2.1 When you visit the Website, submit promotional claims and/or register with the Website for updates, you will have provided Carousel Marketing with information including your name, postal address, e-mail address, telephone number, promotion claimed for and such other relevant information which Carousel Marketing deems necessary to provide you with the promotional rewards (‘Rewards’) and provide maintenance and support services. Where necessary, the information collected is transmitted in a secure manner to third parties listed at the end of this page to assist Carousel Marketing to provide you with the Rewards requested by you and to maintain the support services of Carousel Marketing.

2.2 Subject to the terms and conditions of this Privacy Policy, Carousel Marketing protects all personal data from being disclosed to any third parties except when required by law. In addition, Carousel Marketing may use your information to assist in the prevention of unlawful activities e.g. intellectual property infringement or activities which threaten the Worcester Promtions Website or is adverse to your or Carousel Marketing’s interest.

2.3 Carousel Marketing may also use aggregate information and statistics, (but, which will not contain your personally identifying information) for the purposes of monitoring your usage of the Website in order to help Carousel Marketing develop the Website and the services offered by Carousel Marketing. Carousel Marketing may provide such aggregate information to third parties.

2.4 Carousel Marketing may collect information which is based upon your behaviour and navigation on the Website. This information allows Carousel Marketing to carry out internal research on the users’ interest, demographics and behaviour so that Carousel Marketing can better understand, and in turn provide better information, products and services to you and other customers or members which may be of a Legitimate Interest to them, as defined by GDPR.

2.5 Carousel Marketing may also wish to provide you with information the same service or any similar services or products Carousel Marketing thinks may be of interest to you.

2.6 If you do not wish Carousel Marketing to send you any information set out in Clauses 2.3 to 2.5 above, please send an e-mail to

2.7 Subject to the other provisions of this Privacy Policy and such other provisions specified on the Website, Carousel Marketing will not provide your information to other companies or organisations without your consent.

3. Protecting your information

3.1 The internet is not a secure medium. However, Carousel Marketing has put in place various security procedures and strict policy rules to safeguard and protect your information from unauthorised and unlawful access and use. These security procedures and policies which are of the highest standards are continuously improved.

3.2 Notwithstanding the above, it should be appreciated that no system is entirely fool-proof and you should be careful when you reveal any confidential information to any third party.

4. Disclosure of your information

4.1 If Carousel Marketing and/or part of its business is sold or integrated with another business, your details may be disclosed to Carousel Marketing’s advisers and any prospective purchasers and their advisers and will be passed on to the new owners of Carousel Marketing.

4.2 Carousel Marketing reserves the right to disclose your data (and you consent to such disclosure) if Carousel Marketing is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Carousel Marketing’s Terms and Conditions and/or this Privacy Policy, and other agreements; or to protect the rights, property, or safety of Carousel Marketing, Carousel Marketing’s customers or members. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5. Updating your details

5.1 If any of the information that you have provided to Carousel Marketing changes, for example if you change your e-mail address, name or contact details or if you wish to cancel your membership as a registered user, please contact Carousel Marketing by sending an e-mail to

6. Other Terms

6.1 Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy. However, Carousel Marketing has taken the steps outlined above to try to improve the security of your information. By using the Website, you consent to these transfers.

6.2 Carousel Marketing supplies links to other websites. If you click on a link, you are not protected by this Privacy Policy and you are advised to read the privacy policy of the other website as they may differ from this Privacy Policy.

6.3 Carousel Marketing reserves the right to amend this Privacy Policy from time to time as it deems necessary. In such event, Carousel Marketing will post such changes on the Website.

6.4 Carousel Marketing welcomes your views about the Website and its privacy policy. If you would like to contact Carousel Marketing with any queries or comments please send an e-mail to

External Third Parties

List of third parties we share your information with to provide you with the service you have requested:

  • Bosch Thermotechnology Ltd.
  • Service providers acting as processors based in the United Kingdom who provide IT and system administration services.
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.
  • Cloud-based website hosting providers based in the USA.
  • Egress Software Technologies as processors based inside the EU.
  • Burst SMS acting as processors based in Australia.
  • Campaign Monitor acting as processors based in Australia.